Welcome back to our Community Buildings and Places series! This week, we’re going to look at places you might need to go in an emergency.
Wake County has several hospitals. In eastern Raleigh, you can go to WakeMed Hospital. In western Raleigh, you can go to Rex Hospital. In southern Raleigh, Cary, or Apex, you can go to WakeMed Cary Hospital. If you have a medical emergency, go to the Emergency Room (E.R.), or call 9-1-1. At the hospital, the doctors see people in order based on the seriousness of their problems. That means the doctors see people with more serious problems first. For example, if you are bleeding a lot and another person is bleeding only a little, the doctor will see you first. If you are having a heart attack while another person has a broken arm, the doctor will see you first. It doesn’t matter who arrived first. The person in more danger will go first.
You don’t need to go to the hospital for every problem. When you go to the E.R. with a problem that is not very serious, you will have to wait for a long time. Also, the E.R. is very expensive. It might be better for you to go to Urgent Care. Here are some reasons to go to Urgent Care:
- You are sick, but you do not have a doctor.
- You are injured, but your injury is not life threatening (You will not die because your problem is not serious). You don’t want to wait at the E.R. and pay for the E.R., but you need to see a doctor.
- You are sick or injured, and your regular doctor’s office is closed. Most Urgent Care offices are open on weekends and in the evening during the week.
To find an Urgent Care near you, search the internet for “urgent care near me.”
You probably will not need to visit a police station, but you can. They are safe places to go if you need help, and you can also find information at the police station about all kinds of things. For example, you can get information about domestic violence, calling 9-1-1, and more
There are many fire stations in Wake County. You probably live very close to one. Fire stations are also safe places to go if you need any kind of help. Firefighters can:
- check your home for fire hazards (things that might cause a fire) and help you make your home more safe
- check the baby seat in your car to make sure that it is installed correctly
- help you in a medical emergency
- talk to groups of children or adults about fire safety
- show you the fire station, fire equipment, and fire trucks
How to Call 9-1-1
If you have an emergency, you should call 911. DO NOT CALL 919. The phone number for emergencies is different in every country. In the United States, we call 9-1-1. Here are some instructions for calling 9-1-1:
- Wait for the operator to answer.
- When the operator answers the phone, try to stay calm.
- Speak slowly and clearly. Describe your problem.
- Give your name and phone number.
- Give your location. Give an address if you can. If you don’t know the address, or if you are not at an address (on the highway, maybe), tell where you are.
- DO NOT END THE CALL. Stay on the phone.
- Answer the operator’s questions.
If you do not speak English, just say, “Help.” Do not end the call. Stay on the phone, and wait for the fire department, police, and ambulance to arrive.
Discuss these questions with your classmates, or ask your teacher:
- You think you have broken your toe. Should you go to the hospital or to Urgent Care?
- You think you have broken your arm. Should you go to the hospital or to Urgent Care?
- How can you find an Urgent Care near you?
- Name 3 situations when you should visit Urgent Care, not the E.R.
- Who will the doctor see first in the E.R. – someone who has pain in their chest or someone who has pain in their leg? Why?
- If you have a medical emergency, can you go to the fire department? Why or why not?
- Where should you go to make sure your baby’s car seat is safe?
- What is the emergency phone number in the United States?
- What should you do if you call the emergency number but don’t speak much English?
- If you do not feel safe in your home, where can you go for help?